UX Design
Google UX Design Professional Certificate
Current
Learning about the design process, and how to empathize with users, define pain points
ideate solutions, create wireframes and prototypes, while testing and iterating designs
Understanding the basics of UX research such as planning research studies, conducting interviews,
conducting usability studies, and synthesizing research results
Actively developing a professional UX portfolio by applying user-centered design principles, research methods,
and prototyping techniques to real world projects through this course
Skillcrush UI/UX Designer Career Track
Current
Applying user-centered design principles to plan end-to-end web experinces,
including information architecture and intuitive navigation
Expanding existing qualitative research experience by applying industry-standard UX research
methodologies, including user-centered problem framing, persona development, and research synthesis
Software Engineering
Intuit
Mountain View, California
2024 - 2025
Successfully coded a responsive mobile and tablet interface for a new QuickBooks
page that was previously only available through desktop view, expanding platform
accessibility and usability for customers
Coded a series of front-end improvements to the QuickBooks user interface,
addressing size discrepancies in headers, color adjustments to backgrounds,
altered button colors and sizes, implemented skeleton loading screens
Collaborated with engineers and UX designers to understand user pain points,
contributing to product improvements through end-to-end testing, debugging,
Jest testing, Playwright for automation tests and feedback from customers,
identifying and addressing friction points in the user flow
Completed the Treehouse Backend Coding Bootcamp and the Intuit Front-End Coding Bootcamp,
learning the full-cycle of creating a website from beginning to end
Stanford Code in Place Bootcamp
2024
Completed a six-week Python programming bootcamp focussed on core programming concepts,
problem-solving, and algorithmic thinking through hands-on coding challenges and projects
Strenghtened foundational programming skills in Python by completing weekly exercises,
debugging challenges and practical coding assignments
Collaborated with a cohort of learners during weekly coding sessions to solve programming
challenges, exchange feedback, and improve technical problem solving skills
Skillcrush Front-End Bootcamp
2022 - 2023
Built responsive, mobile-first web applications using HTML, CSS, JavaScript and React,
applying modern front-end development best practices
Applied front-end engineering principles to create accessible, responsive websites with an emphasis
on usability and performance
Developed user-friendly interfaces with responsive layouts, media queries, flexible typography, and
adaptive imagery to support seamless experiences across different devices
Founded and led an in-person developer group with 7 self-taught engineers to
collaborate on course materials and peer projects, facilitating feedback sessions,
troubleshooting challenges
Community Organizing
Int. Assoc. of Machinists
Nationwide
2018 - 2020
Conducted field research and over 360+ housecalls (in-person field interviews)
with community members across 15+ US states, gathering qualitative
insights into diverse experiences, needs, and regional perspectives
Lived in 15+ different states and 1 territory to observe and establish relationships
with over 42+ local organizations and community leaders to expand outreach
efforts and recruit participants from a broad range of backgrounds
California - Mississippi - Texas - Colorado - Washington - New York - Arizona - Michigan -
Georgia - Florida - Oregon - Utah - Minnesota - Indiana - Illinois - Maryland - Nevada - Puerto Rico
Organized and facilitated over 30 community meetings to address issues
ranging from pollutants in the environment, work safety, civic engagement,
food insecurity, neighborhood cleanups, road repair, and general community enhancements
Demonstrated creative problem solving by designing
community outreach and engagement strategies tailored
to diverse populations, using research, feedback, and
iterative communication approaches to improve participation
and campaign effectiveness
Managed outreach and training efforts across various states,
engaging 20,000+ community members while conducting field
research that generated deep insights into how diverse
communities live and work, enabling stronger empathy-driven
approaches to connect with people
Demonstrated cultural competency by living in various states
and experiencing first hand the diverse behaviours, environments
and real-world challenges that people experienced daily
Collaborated with cross-functional teams in rapidly changing
environments, quickly integrating into new communities and
adapting to evolving project priorities
Designed, implemented, and supported over 17 outreach strategies for
community members looking to address shared issues in their
city, producing flyers, surveys, interviews, social media and
phone-banking campaigns to gain insights into campaign needs
Collected, analyzed and organized field data from interviewing over 300+
community members, identifying key findings to inform teammates, and
improving campaign impact through research findings and feedback data
United Auto Workers
Fremont, California
2017 - 2018
Conducted over 200+ housecalls (in-person field interviews) with community members
across diverse Bay Area populations to uncover needs, motivations,
behaviours and pain points in regards to pollutants in the area
Built partnerships with 9 community organizations to recruit
Bay Area residents who wanted to address clean-up efforts in the community
Leveraged social media and digital engagement channels to communicate with
over 3500+ community members, collecting feedback, and strengthening community
participation to build support around clean-up efforts
Trained and managed 15 community members to run local resource centers
in hard-to-reach cities, fostering leadership, collaboration and increasing
community involvement by 30% in San Joaquin County, Stanislaus County, and Solano County
Led the design and execution of four mixed-methods user research surveys,
collecting over 1,200 qualitative and quantitative responses to identify user
needs, behaviours, and opportunities for improved engagement
Created and managed social media content to educate audiences, increase
engagement, and communicate organizational initiatives in regards to air
and sewage pollutants
Jackson, Mississippi
2016
Conducted over 300+ housecalls (in-person field interviews) with community
members across Mississippi to understand local needs, challenges,
motivations, and lived experiences
Gathered qualitative insights through one-on-one conversations and
community outreach, identifying recurring themes and opportunities
for improved engagement and support
Built trust with diverse, hard-to-reach populations across rural and
urban communities, facilitating candid discussions and collecting
meaningful user feedback
Observed community behaviors, interactions, and environmental factors
to gain contextual understanding of user experiences and barriers
Leveraged observational research and in-depth interviews to understand
how environmental, cultural, and social factors influenced user experiences
and built campaigns that empowered community members to become active in
their community
Developed and delivered 5 training programs focused on public speaking,
storytelling, and community engaged, enabling participants to effectively
share their insights and advocate for change
Created inclusive spaces for dialogue and co-creation, encouraging participants
to contribute ideas and solutions based on their lived experiences to then present
them to city council, local politicians or other authority figures in the area
CLEAN Carwash Worker Center
Los Angeles, California
2015
Conducted over 60+ in-person interviews with carwash workers to understand
daily workflows, pain points, motivations, and workplace experiences
Identified user needs through direct engagement with Spanish-speaking
carwash workers and developed tailored learning experiences to address communication barriers
Gathered qualitative feedback through observation and participant interactions
to continuously refine instructional materials and improve social media image
Leveraged empathy, active listening, and stakeholder engagement to design
solutions responsive to the needs of carwash workers and customers
Designed 8 user-centered learning experiences using role-playing,
interactive exercises and customized content to increase engagement
and knowledge retention for carwash workers
Gathered qualitative insights by visiting 5 carwashes a day,
observing carwash workers in their work environement and having
one-on-one onversations with carwash workers and customers, identifying opportunities for
improving worker experiences and operational processes
Translated research insights into actionable recommendations for
stakeholder education, advocacy, and program development, leading 3 social media campaigns
that reached over 2,000 community members over 2 months